Mondeo delivery lead time.

R12RT · 07-03-2016, 11:59 AM

The order for my MD Mondeo Titanium Diesel Hatch was placed early last November. At the time the dealer advised me that delivery of the vehicle would be in March.

I contacted the dealer a few weeks ago to confirm the March delivery and to get a more specific date. I was then advised that delivery has been delayed and the car should be arriving May 14th.

I am curious to know what delivery times others have experienced with their Mondeos.

Cheers. John.

Paulg05 · 07-03-2016, 02:37 PM

I ordered my Trend Diesel Hatch at the end of April start of May and i didn't receive it till late September last year.

DougalXR6 · 08-03-2016, 04:54 PM

I placed an order for my Trend Ecoboost Hatch on 23 July 2015 and delivery was on 24 December 2015.

So I could have the car over the Christmas / New Year period, I had to take the car back in mid January for three days so as they could have the rear spoiler I had ordered with the car painted and fitted.

The dealer lent me a Focus demonstrator for the three days.

2ndMondeo · 08-03-2016, 08:25 PM

7 months.

allanv6gt · 16-03-2016, 04:05 PM

umm... months.... you've got to be kidding !!!

OMG ! Is this the new 'normal' for a new car these days?
I don't want to wait 6 months for my new car. I want it tomorrow, but can wait a week or two.
I mean, a Mondeo isn't exactly like a Porsche or special build Audi / BMW.

This sounds like 'build only to order'.
Mondeo supply issues deja vu?
Other peoples opinions?

p.s. I can get a whole house built in 7 months !!

cyclone1410 · 16-03-2016, 06:28 PM

Quote:

Originally Posted by allanv6gt

umm... months.... you've got to be kidding !!!

OMG ! Is this the new 'normal' for a new car these days?
I don't want to wait 6 months for my new car. I want it tomorrow, but can wait a week or two.
I mean, a Mondeo isn't exactly like a Porsche or special build Audi / BMW.

This sounds like 'build only to order'.
Mondeo supply issues deja vu?
Other peoples opinions?

p.s. I can get a whole house built in 7 months !!

From my experience it is the new norm. I understand from my Ford dealer that Aussie production of the Mondeo only happens spasmodically in Spain, effectively a day every now and then. This is due in part to the global popularity of the car and the fact that production of Fords is now aligned to demand. Other makers follow the same route - my new Mazda took four months from order to delivery.

It may also explain why they don't advertise the Mondeo on the TV, why bother when you can sell all you can make.

R12RT · 16-03-2016, 07:16 PM

The Ford Valencia plant produces about 2000 vehicles a day.

This means that it takes the factory about one hour to produce the 250 vehicles that Ford sells in Australia.

I would have assumed that Ford Australia would have some understanding of the production schedules that they could then pass onto the dealers. The dealer's could than give customers a better estimation of the delivery date.

In my experience the dealer was initially very vague on the delivery date. Sometime in March was the first "date". I have now been told the car will be arriving on May 14th. I can't say I'm overly confident that this is accurate.

If I don't hear from the dealer first I will be contacting them in the first week of April to see if they are able to tell me if the car is on a boat on the way here.

In the meantime...Waiting...Waiting...

NX74205 · 16-03-2016, 08:22 PM

Ordered January 17. ETA April 23. Delivery probably won't be until late April or early May, given that it is subject to me being satisfied with the car on inspection, and once I'm satisfied, they'll need to order the optional 10 double spoke alloys.

I've got no issues with waiting beyond that date. As far as I'm concerned, the wait will be worth it, and further, it means that I get to spend more time with my Fairmont.

cyclone1410 · 16-03-2016, 08:25 PM

Quote:

Originally Posted by R12RT

The Ford Valencia plant produces about 2000 vehicles a day.

This means that it takes the factory about one hour to produce the 250 vehicles that Ford sells in Australia.

I would have assumed that Ford Australia would have some understanding of the production schedules that they could then pass onto the dealers. The dealer's could than give customers a better estimation of the delivery date.

In my experience the dealer was initially very vague on the delivery date. Sometime in March was the first "date". I have now been told the car will be arriving on May 14th. I can't say I'm overly confident that this is accurate.

If I don't hear from the dealer first I will be contacting them in the first week of April to see if they are able to tell me if the car is on a boat on the way here.

In the meantime...Waiting...Waiting...

Whilst I agree with you, I can only assume that it doesn't work that way. Using my CX-3 as an example it took around 2 months from the date we paid the deposit and ordered the car before we actually got a delivery month (which turned out to be wrong), and it wasn't until the car actually rolled off the production line in Japan that the dealer could give us a reasonable idea of when it would arrive. Even that last step was out by a week. Conversations with purchasers of other brands seem to give a similar story.

The only time I have ever seen an accurate date was when my brother purchased a Falcon many years ago which was factory optioned to the hilt. The dealer gave him a date that proved to be spot on when the car was delivered a few weeks later.

The upshot of all this of course is the pain we suffer waiting for the damn thing to arrive. First world problem I guess but still not fun.

R12RT · 16-03-2016, 08:29 PM

Quote:

Originally Posted by NX74205

Ordered January 17. ETA April 23. Delivery probably won't be until late April or early May, given that it is subject to me being satisfied with the car on inspection, and once I'm satisfied, they'll need to order the optional 10 double spoke alloys.

I've got no issues with waiting beyond that date. As far as I'm concerned, the wait will be worth it, and further, it means that I get to spend more time with my Fairmont.

It's interesting that your car was ordered over two months after mine yet you delivery is estimated to be one month before.

Jealous if it works out!

I think the wait will be worth it!

NX74205 · 17-03-2016, 03:09 PM

Quote:

Originally Posted by R12RT

It's interesting that your car was ordered over two months after mine yet you delivery is estimated to be one month before.

Jealous if it works out!

I think the wait will be worth it!

I called the salesman immediately after that post to get an updated ETA, and apparently that's now been pushed back to April 30.

I wouldn't be surprised if the ETA gets pushed back further - I was told about this possibility when I placed the order.

csv8 · 17-03-2016, 04:18 PM

and Ford wonder why their cars arent selling!!!!!!!!

R12RT · 17-03-2016, 04:18 PM

Quote:

Originally Posted by NX74205

I called the salesman immediately after that post to get an updated ETA, and apparently that's now been pushed back to April 30.

I wouldn't be surprised if the ETA gets pushed back further - I was told about this possibility when I placed the order.

Captain Google tells me that it is about 45 days sailing time from Valencia to Fremantle.

So for a April 30 arrival your car should be on the water today. Earlier if you are on the East coast.

R12RT · 17-03-2016, 04:20 PM

Quote:

Originally Posted by csv8

and Ford wonder why their cars arent selling!!!!!!!!

Yeah. You would hate to be a Ford dealer. You've got customers but they are walking out the door because you can't get cars to sell.

Mondaveo · 17-03-2016, 06:20 PM

So what's the point of the simplified model range if they are apparently building the cars to order in Valencia?

There's not a lot to option on these cars - our Ambiente, Trend and Titanium are standardised specs and other than paint and (sometimes) motor, you can only pick things like spoilers and wheels that dealers bolt on after the fact. Not like you can choose a different grade of infotainment system, or add a sunroof, as I'm sure they offer in other markets.

I had thought the whole point of that was so they could build up a good supply of cars for each spec, land them in Australia and go from there, but apparently not? Do the dealers fear they'll be stuck with an unpopular colour they'll have to fire sale or something?

NZ XR6 · 17-03-2016, 07:57 PM

Not a problem in NZ. We just don't get any options!

allanv6gt · 17-03-2016, 10:07 PM

Quote:

Originally Posted by R12RT

Yeah. You would hate to be a Ford dealer. You've got customers but they are walking out the door because you can't get cars to sell.

I stand by my earlier comment.
No car (for uncertain months), means I will take my $$$ elsewhere.
Lessons not learned since 2008 when the Mondeo MK4 (MA-MC) first appeared on the market.
Great car (incl my MB XR5), but if you can't get one when you want it, then

NX74205 · 20-04-2016, 01:04 PM

Quote:

Originally Posted by NX74205

I called the salesman immediately after that post to get an updated ETA, and apparently that's now been pushed back to April 30.

Update - mine arrived at the dealer yesterday. If all goes to plan I should take delivery early next month.

R12RT · 20-04-2016, 04:43 PM

Quote:

Originally Posted by NX74205

Update - mine arrived at the dealer yesterday. If all goes to plan I should take delivery early next month.

Great news!!

I've been told mine won't be arriving until the middle of June.

Apparently it is sitting on the dock waiting for a ship...

How come it is taking so long to predeliver your car?

NX74205 · 20-04-2016, 04:48 PM

Quote:

Originally Posted by R12RT

Great news!!

I've been told mine won't be arriving until the middle of June.

Apparently it is sitting on the dock waiting for a ship...

Sorry to hear that. Has the dealer told you when the car was built? Mine was built in Feb, so if yours was built around the same time, it seems odd that mine made it onto the ship and yours didn't.

R12RT · 20-04-2016, 04:52 PM

Quote:

Originally Posted by NX74205

Sorry to hear that. Has the dealer told you when the car was built? Mine was built in Feb, so if yours was built around the same time, it seems odd that mine made it onto the ship and yours didn't.

The whole order process is odd.

A look on carsales shows that two cars of the same spec that I have ordered have been delivered to dealers in the Eastern States while I've been waiting for mine.

The dealer is in the dark and is guessing that my car was held up by customs.

SpoolMan · 20-04-2016, 04:59 PM

Mondeo sales are up, that said its not good read that Ford are having on-going supply issues with the Mondeo, Ranger (some models), Focus RS and the Mustang..

allanv6gt · 20-04-2016, 09:00 PM

As I write, there are 137 Mondeos listed on Carsales , or about half an hours worth of production. With somewhere between 28 and 52 vehicles depending on state.

Doesn't seem like much stock on hand. I wonder if the final demise of Falcon will change their stock policy. Opinions?

And congrats to those people who have actually managed to get their hands on an MD.

UPDATE: Diesel 115, Petrol 22
UPDATE2: 1x local Titanium Petrol.... listed as to order

R12RT · 20-04-2016, 09:21 PM

Quote:

Originally Posted by allanv6gt

As I write, there are 137 Mondeos listed on Carsales , or about half an hours worth of production. With somewhere between 28 and 52 vehicles depending on state.

Doesn't seem like much stock on hand. I wonder if the final demise of Falcon will change their stock policy. Opinions?

And congrats to those people who have actually managed to get their hands on an MD.

UPDATE: Diesel 115, Petrol 22
UPDATE2: 1x local Titanium Petrol.... listed as to order

It wii be interesting to see if the demise of the Falcon does have an impact on stock levels.

It appears to me that the issues could be as much to do with Ford's order system. They don't seem to have any idea when it comes to the factory's manufacturing schedule or the shipping schedule to Australia.

If they knew this they should be able to tighten down the delivery lead times.

As for the stock numbers. I can't see the dealers paying to put stock in their yards when Ford Australia isn't promoting the vehicle.

Are dealers able to procure stock fron other dealers to fulfill orders? Doesn't appear to happen.

allanv6gt · 21-04-2016, 08:34 PM

Quote:

Originally Posted by R12RT

Are dealers able to procure stock fron other dealers to fulfill orders? Doesn't appear to happen.

When I bought my MB XR5 in 2010 I visited the local dealer on a Saturday afternoon ready to sign on the line. That location didn't have an XR5, another of their dealerships in town did, but wrong colour. Knowing that all inventory is computerised these days, I asked if they could check for stock at other dealers. NSW had 25+ XR5s, as did VIC, in various colours. Would they bother to even try and secure one for me. Nope. All too hard, wouldn't even make a phone call. They lost my business.

Went home disgruntled. Checked Carsales, found numerous target vehicles, and rang a dealer interstate. After half an hour on the phone I had the deal done and delivery date scheduled to align with a business trip. .... All good and I eventually drove home a happy customer.

This whole sad story is a classic tale of poor service and salemanship from *some* dealers.
Other dealers, like the one I chose, couldn't do enough to help. They even picked me up from the train station for vehicle collection.

Maybe in a major city the dealers are more responsive, and the market is probably be more competitive.

NX74205 · 22-04-2016, 01:17 PM

Quote:

Originally Posted by R12RT

How come it is taking so long to predeliver your car?

Sorry, missed this question.

The car came earlier than expected. I'm away until the end of next week.

The contract was also subject to inspection, and I needed to go over the car with a fine-toothed comb and test driving it before deciding whether I'll take it.

Because of that, they weren't going to order the 10 double spoke wheels that I wanted until I have confirmed that I'll go ahead with this purchase - which I have now done. Apparently, however, there are only 3 of these in Australia, so I'll have to take delivery of the car with the standard 20 spoke rims for now. Those 10 double spoke wheels are 4-6 weeks out.

It's currently at the panel shop getting the tailgate realigned as it was a mm or 2 out.

lne · 22-04-2016, 01:35 PM

Hi there, newbie here.

Looking at a MD trend and have briefly spoken to a ford dealer where I've purchased a couple of cars before. They seem to believe they can get me a car within 2-4 weeks and it won't have to be built to order. Looking on car sales there only appears to be a handful of ecoboost trends in white or silver so I'm not overly confident of their claims.

Has anyone on here ordered one and not had to have it come from the factory? I assume it is possible to be lucky sometimes, like when I bought my focus a ship had just arrived with some unallocated stock, but i haven't read many stories online of people being able to find them in stock. There are a couple of diesels around, but I'm not wanting another diesel this time.

gsd112 · 29-04-2016, 10:14 PM

Work ordered my Mondeo trend wagon in white on Febuary 2 and it wont be ready till late July early August, what a joke. If i knew this i would of ordered a VW Passat wagon and had it in 3 weeks. No wonder they are doing so badly.

R12RT · 02-06-2016, 05:12 PM

After a 7 month wait, the day has finally arrived.

Tomorrow I am taking delivery of my new Mondeo.

NX74205 · 02-06-2016, 05:20 PM

Quote:

Originally Posted by R12RT

After a 7 month wait, the day has finally arrived.

Tomorrow I am taking delivery of my new Mondeo.

Congrats! Please post some pictures when you get the car!