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Old 22-12-2014, 04:52 PM   #1
ELIMN8
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Default Blue Oval Store - no longer around?

Ordered some merchandise from the Blue Oval Store, back in late November and nothing has arrived. Calling their number results in waiting 'on hold' for 5 minutes then being cut off, and emails go unanswered. Does anyone know if they're still around or have they packed up shop after FPV closing down?

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Old 22-12-2014, 04:56 PM   #2
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Default Re: Blue Oval Store - no longer around?

Maybe call Ford themselves?
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Old 22-12-2014, 04:57 PM   #3
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Default Re: Blue Oval Store - no longer around?

[QUOTE]

Had a similar experience - overpayed for Sydney 400 FPR membership, included freight (pick up at track) and wrote email - crickets! Phone, same as you.
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Old 22-12-2014, 07:17 PM   #4
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Default Re: Blue Oval Store - no longer around?

They never answer their phone nor respond to emails but products tend to just "appear".
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Old 22-12-2014, 07:47 PM   #5
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Default Re: Blue Oval Store - no longer around?

Quote:
Originally Posted by ELIMN8 View Post
Ordered some merchandise from the Blue Oval Store, back in late November and nothing has arrived. Calling their number results in waiting 'on hold' for 5 minutes then being cut off, and emails go unanswered. Does anyone know if they're still around or have they packed up shop after FPV closing down?
If you have paid with credit card call your bank and ask what time frame applies to you to dispute the payment. So almost a month has passed and nothing? Sorry, sounds sus.
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Old 22-12-2014, 08:02 PM   #6
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Default Re: Blue Oval Store - no longer around?

Quote:
Originally Posted by ELIMN8 View Post
Ordered some merchandise from the Blue Oval Store, back in late November and nothing has arrived. Calling their number results in waiting 'on hold' for 5 minutes then being cut off, and emails go unanswered. Does anyone know if they're still around or have they packed up shop after FPV closing down?
The website says that the customer service staff are on Christmas break untill the 5th of January.
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Old 22-12-2014, 08:10 PM   #7
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Default Re: Blue Oval Store - no longer around?

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The website says that the customer service staff are on Christmas break untill the 5th of January.
But surely they weren't on Christmas break in November???
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Old 22-12-2014, 08:19 PM   #8
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Default Re: Blue Oval Store - no longer around?

I ordered some stuff 2 weeks ago and everything showed up a few days later. I have not had any dramas with them in the past either. Sounds like your order may have been mishandled somewhere or there was no stock. Either way pretty tedious if you can get hold of them to check.
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Old 22-12-2014, 08:23 PM   #9
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Default Re: Blue Oval Store - no longer around?

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Maybe call Ford themselves?
why would you call ford when it is a totally seperate department?
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Old 22-12-2014, 08:37 PM   #10
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Default Re: Blue Oval Store - no longer around?

I ordered on 12/12 got them on 16/12 so all good here
cheers Paul
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Old 22-12-2014, 10:53 PM   #11
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Default Re: Blue Oval Store - no longer around?

Thanks guys, the stuff I ordered was GT-F merch so reluctant to do a chargeback and risk not being able to get it again.. that being said I don't want to be ripped off.. so might give them until 5th Jan to return and hopefully something could happen then.. possibly they are waiting on the stock to come in..
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Old 22-12-2014, 11:08 PM   #12
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Default Re: Blue Oval Store - no longer around?

I has no dramas with the blue oval staff. My GTF caps has arrived last week.
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Old 22-12-2014, 11:24 PM   #13
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Default Re: Blue Oval Store - no longer around?

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I has no dramas with the blue oval staff. My GTF caps has arrived last week.
When were they ordered?
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Old 22-12-2014, 11:33 PM   #14
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Hope they will have new merch for the FGX xr8
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Old 23-12-2014, 12:20 AM   #15
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Default Re: Blue Oval Store - no longer around?

Hey all, I ordered a T back at the stat of Dec. Nothing turned up as of last week so I emailed them and got a response this morning (after the automated one saying back on the 5th) saying the t shrits had just arrived on Thurdsay, and were posted on Friday, so it should arrive today...,
Low and behold it arrived this arvo. Looks like they had a bit of a backlog wait for the GT-F T's in my size.
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Old 23-12-2014, 05:57 PM   #16
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Default Re: Blue Oval Store - no longer around?

I just received a backpack from the Blue Oval Store. No issues. Only ordered it a couple of days before hand. I also rang them as I had a question about the backpack and they answered the phone. No worries here.
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Old 23-12-2014, 07:14 PM   #17
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Default Re: Blue Oval Store - no longer around?

My sister bought me a polo neck and a t-shirt for Xmas last Friday morning, arrived Monday - no problems, apart from the fact that she should've bought 3XL, not 2XL.

Cheers!
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Old 03-02-2015, 12:35 PM   #18
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Default Re: Blue Oval Store - no longer around?

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Originally Posted by rancidpunx View Post
I ordered some stuff 2 weeks ago and everything showed up a few days later. I have not had any dramas with them in the past either. Sounds like your order may have been mishandled somewhere or there was no stock. Either way pretty tedious if you can get hold of them to check.
How did you go mate? I still havent received my gear either! Cant get any communication out of them either!
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Old 03-02-2015, 02:39 PM   #19
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Default Re: Blue Oval Store - no longer around?

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How did you go mate? I still havent received my gear either! Cant get any communication out of them either!
Who are you contacting? These are their details.

The Blue Oval Store
1/27 Agosta Drive
Laverton North
Victoria 3026

Email: sales@blueovalstore.com.au
Phone: 1300 661 377
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Old 03-02-2015, 04:56 PM   #20
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Default Re: Blue Oval Store - no longer around?

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Who are you contacting? These are their details.

The Blue Oval Store
1/27 Agosta Drive
Laverton North
Victoria 3026

Email: sales@blueovalstore.com.au
Phone: 1300 661 377
Try dialling that number...
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Old 03-02-2015, 06:14 PM   #21
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Default Re: Blue Oval Store - no longer around?

My stuff showed up about mid-Jan.. no response to my emails or an apology though...
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Old 03-02-2015, 09:24 PM   #22
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Still haven't heard from them and their phone is dead.

They don't respond to emails. Not happy.
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Old 05-02-2015, 12:32 AM   #23
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Talking Re: Blue Oval Store - no longer around?

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Still haven't heard from them and their phone is dead.

They don't respond to emails. Not happy.
I had also send them a email - asking whether they had any RSpec product ? . No reply ... Not very good
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Old 06-02-2015, 12:41 PM   #24
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Default Re: Blue Oval Store - no longer around?

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Try dialling that number...
Weird. I rang it when I ordered my stuff and it worked fine then.
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Old 06-02-2015, 04:53 PM   #25
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Default Re: Blue Oval Store - no longer around?

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I had also send them a email - asking whether they had any RSpec product ? . No reply ... Not very good
They have not had RSpec merch for a long time. Occasionally you will find something pop up on Ebay. Heres a link you might find helpful for a Dealership in NZ, I got a shirt from them ages ago and it appears they still have one. http://www.trademe.co.nz/clothing-fa...-842110700.htm
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Old 06-02-2015, 08:57 PM   #26
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Default Re: Blue Oval Store - no longer around?

Ordered some stuff Tuesday night and it arrived today.
Good service.
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Old 06-02-2015, 09:51 PM   #27
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Quote:
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Weird. I rang it when I ordered my stuff and it worked fine then.
When mate?
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Old 27-02-2015, 06:10 PM   #28
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Default Re: Blue Oval Store - no longer around?

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How did you go mate? I still havent received my gear either! Cant get any communication out of them either!
Any luck getting any communication with them?

I'm waiting for an order from the 8th February but their website is saying "Account suspended" and phone number has been disconnected.
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Old 27-02-2015, 07:59 PM   #29
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Default Re: Blue Oval Store - no longer around?

Ford notified us this week that the licensee is in liquidation.
Their service & communication to dealers has been horrendous for months now, it didn't come as a surprise.
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Old 28-02-2015, 02:09 PM   #30
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Default Re: Blue Oval Store - no longer around?

Ooh. Looks like I was lucky and got my order a couple days before it went pear shaped.
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