Buyer Beware: All-Car-Carpets

ThaFlash · 23-12-2021, 09:36 AM

On September 15, 2021, I ordered (bought & paid for online) car floor carpet for one my rides from this website https://www.all-car-carpets.com.au

I still haven't got it. On the invoice it said allow, 30 days delivered to your door.

After 30 days passed, I gave them a call. The call goes to a messaging service (uber driver with ear buds, now I know why they are always on phone) where they take your details etc... and the business owner calls you back.

No call back, I try again a week later, same deal. Got the chef to jump on their facebook page and message them, no response.

I kept calling at least every 2 days hoping to get through, nothing.

3 months later still no carpet. I done some lycos web search and found there are a bunch of unhappy campers out there in the same boat as me.

I put it down to a loss on my behalf, its the first time since my 386 pc (with windows 3.11) and upgraded UART chip, and fresh 28.8k modem that I have been stooged with online shopping, that is to say, no product or refund.

So, all I can say is be careful of this lot.

Cheers

* That's just my personal experience with them

hackney · 23-12-2021, 11:08 AM

Quote:

Originally Posted by ThaFlash

On September 15, 2021, I ordered (bought & paid for online) car floor carpet for one my rides from this website https://www.all-car-carpets.com.au

I still haven't got it. On the invoice it said allow, 30 days delivered to your door.

After 30 days passed, I gave them a call. The call goes to a messaging service (uber driver with ear buds, now I know why they are always on phone) where they take your details etc... and the business owner calls you back.

No call back, I try again a week later, same deal. Got the chef to jump on their facebook page and message them, no response.

I kept calling at least every 2 days hoping to get through, nothing.

3 months later still no carpet. I done some lycos web search and found there are a bunch of unhappy campers out there in the same boat as me.

I put it down to a loss on my behalf, its the first time since my 386 pc (with windows 3.11) and upgraded UART chip, and fresh 28.8k modem that I have been stooged with online shopping, that is to say, no product or refund.

So, all I can say is be careful of this lot.

Cheers

* That's just my personal experience with them

They also remove all comments from their FB page.

T3rminator · 23-12-2021, 11:26 AM

Pay em a visit? Based in Montrose. Google streetview has their sign out the front, but not sure how old that is.

ThaFlash · 23-12-2021, 11:56 AM

I'm in such a good mood I don't care anymore, they are gonna need the $400 more than me.

Merry Xmas to them!

Bossxr8 · 23-12-2021, 12:22 PM

Did you purchase with credit card or cash transfer?

lra · 23-12-2021, 12:25 PM

You are in Melbourne. They are in Melbourne.
Go and bang on their door and find out if anyone is home. Can't be that hard.

ThaFlash · 23-12-2021, 12:31 PM

boss: bank transfer

Ira: If I'm the vicinity of Kylie Minogue's home town, i'll drive past and "bang on their door".

hackney · 23-12-2021, 12:44 PM

Quote:

Originally Posted by ThaFlash

boss: bank transfer

Ira: If I'm the vicinity of Kylie Minogue's home town, i'll drive past and "bang on their door".

And while your there,’bang’ their heads in!

**Cav** · 23-12-2021, 03:05 PM

Only use Paypal when ordering stuff online, really easy to get a refund when goods do not arrive.

arm79 · 23-12-2021, 03:54 PM

Quote:

Originally Posted by ThaFlash

boss: bank transfer

Expensive lesson learnt, the only form of payment where you can't raise a dispute for an instant cashback claim.

Paypal, credit or debit card only in the future. You would have had the full amount refunded after one phone call.

You could always contact your bank or their bank and make a complaint. If they have enough complaints about a fraudulent business they might suspend the businesses account and give them a black mark. Call it an attention getter... Or revenge!

Trevor 57 · 23-12-2021, 04:12 PM

I have bagged them out everywhere, they sell a **** product and don't deliver anywhere near what they say they will. I have bagged them on their FB page and on Google reviews, anywhere I can I do. They can't delete Google reviews

I ordered a boot liner for my XP, on their webpage they say they use original molds, I got a flat bit of vinyl after waiting months. I complained to them and got no reply

They are as dodgy as hell

Trevor 57 · 23-12-2021, 04:13 PM

Quote:

Originally Posted by arm79

Expensive lesson learnt, the only form of payment where you can't raise a dispute for an instant cashback claim.

I made a claim today, the bank wasn't sure how I would go, not with this mob but for something else. Our bank contacts their bank and try to get a refund from them.

Trevor 57 · 23-12-2021, 04:15 PM

I also lodged a scam report with ACCC, they share with other agencies like ScamWatch, the Police and the banks with your permission

Bloody hell, I just read Google reviews, it has got worse since I posted - bloody hell, what a mess of a company

arm79 · 23-12-2021, 04:21 PM

Quote:

Originally Posted by Trevor 57

I made a claim today, the bank wasn't sure how I would go, not with this mob but for something else. Our bank contacts their bank and try to get a refund from them.

Are you talking about a bank transfer or a payment by debit or credit card?

I can understand the bank transfer being difficult.

But if its by debit or credit card, within 120 days of the transaction and you have a valid claim under the Australian Consumer Guarantee they generally process the chargeback instantly or within a couple of days. The onus is on the seller to prove otherwise.

When I've raised a claim with Westpac (via debit card) I always get the money back in 24 hours, but with the warning it may be taken away pending outcome of the dispute.

Trevor 57 · 23-12-2021, 04:31 PM

Bank transfer

ThaFlash · 23-12-2021, 04:32 PM

Wow amazing what one can learn here...

I'll start with my bank.

Thanks all.

arm79 · 24-12-2021, 01:13 PM

I've read occasionally on Facebook where people have gotten money returned by banks after paying deposits on online puppy scams.

It kind of all comes down to right time and place. Whether the receiver still has the money in their account, or money at all, that they can claw back and you proving your case.

I know the people who wrote they were successful also called the receivers bank and told them what was happening. The bank suspended their account and gave the account holders black marks because they were using the account for fraud. It also helped the bank had previous complaints about the account holders and the account itself.

But from now on, Paypal, Debit or Credit cards only.

In this case all you would have to do is contact them, make a claim and they would have the money back in your account within 24 hours. The onus would then be on the seller to prove you wrong. They would have to say provide a delivered tracking number, which they cant. So that would be the end of the claim.

However if they did prove something, even by lying, the money would be taken from you and returned to them. Bit of a back and forth game then. But that rarely happens.

Good luck with it!

LoBelly · 26-12-2021, 01:14 PM

thanks for the heads up Flash - anyone know of a reliable car carpet seller?

MFL · 26-12-2021, 04:51 PM

Quote:

Originally Posted by LoBelly

thanks for the heads up Flash - anyone know of a reliable car carpet seller?

thanks Flash, I came across them as well and thought they might be the go, to get the new carpet I need, I'll cross them off my list.

So if anyone does have any recommendations ?

Vormund · 29-12-2021, 05:43 PM

https://www.fitmycar.com.au/

Ordered for my Volvo S60 a while back. Good quality and you can customise the appearance.

edit: sorry is this full carpet replacement or mats? Might have misread.

MFL · 29-12-2021, 08:22 PM

Quote:

Originally Posted by Vormund

https://www.fitmycar.com.au/

Ordered for my Volvo S60 a while back. Good quality and you can customise the appearance.

edit: sorry is this full carpet replacement or mats? Might have misread.

i meant a full carpet. Interestingly only the carpet along the front passenger wheel well has worn away to the base lining, but the rest of the carpet looks new.

i just got the car recently was a little surprised when I lifted up the floor mat.

Pooka · 29-12-2021, 09:02 PM

@ThaFlash, I have got a few carpets for project cars over the last 25+ years from these guys. Not a single complaint from me. Been around for a long time, and great service.

https://knoxautocarpets.com.au/

https://www.facebook.com/KnoxAutoCarpetsPtyLtd/

wodahs · 29-12-2021, 09:16 PM

i second knoxautocarpets when i got mine thru them was quality with product and service

**mad2** · 04-01-2022, 12:22 AM

Quote:

Originally Posted by Cav

Only use Paypal when ordering stuff online, really easy to get a refund when goods do not arrive.

ummm - NO!.

took me what felt like a month to get a refund a year or two ago. and i was denied the first time i tried for a refund as well

- item received was NOT the item i received.

4DEB · 27-05-2023, 07:17 PM

ordered full carpet $400 late feb, bank transfer
David Clarke says hes going to refund then nothing arrives
He owns https://chessoracoustics.com.au/
https://clarksicecream.com.au/ which is the only phone number that still works 0411072583
Inca Australia Pty Ltd
Clarke family trust also
He has a family with two kids his FB is still active also his family members
takes a bit to find his profile, currently cant find it may have made private..

his web has been updated to include
Our showroom is currently closed as we are in the middle of moving to a new location. We are still accepting and processing orders as normal.

He is a volunteer firefighter for Seville rural fire brigade

I will be paying him a visit soon ;)

Tonz · 27-05-2023, 08:05 PM

get your bank onto it.

4DEB · 27-05-2023, 08:54 PM

I'll give it a go see what Nab says, Cheers

**mad2** · 28-05-2023, 10:15 AM

Quote:

Originally Posted by Tonz

get your bank onto it.

a 'few' years ago i did a bank transfer for an item on ebay ........ for a car in melbum. it was way over the other side of melbum

so for 300 bucks i learnt a lesson, which is either pay cash or paypal [paypal has limits & it may be hard to get your money back]. NO bank transfers! [unless you personally know the seller].

ToryMikey · 28-05-2023, 03:49 PM

Absolutely terrible product even if you do get it. Avoid at all costs.

Franco Cozzo · 28-05-2023, 04:32 PM

This is the problem when everyone gets burned but then does nothing about it, one of my relatives is taking up a fight at VCAT with someone at the moment over similar circumstances and all these other people have come out of the woodwork about the same person they've all been burned by, but no one actually did anything about it so its been allowed to continue unabated for yonks.