Outstanding service!!

[.:4:.]

Back in 2011, a few months out of warrenty, I snapped the tailshaft in my bog stock 08 ghia. I got it towed home and spent a few days checking out my options. I bit the bullet and got it towed to thompson ford in parramatta. A week later I went to pick it up and whilst speaking to the guy on the desk the sevice manager walks out hands me my keys and the docket then walks me outside. The docket said parts and labour $1800, balance due $0. All he said to me was "these things don't happen to a car like that" then walked back inside. The warrenty was expired and it wasn't like I could drive the car to the next place to get it fixed. I was expecting to get completely ripped off.

[Mont5.0]

Originally Posted by .:4:.

Back in 2011, a few months out of warrenty, I snapped the tailshaft in my bog stock 08 ghia. I got it towed home and spent a few days checking out my options. I bit the bullet and got it towed to thompson ford in parramatta. A week later I went to pick it up and whilst speaking to the guy on the desk the sevice manager walks out hands me my keys and the docket then walks me outside. The docket said parts and labour $1800, balance due $0. All he said to me was "these things don't happen to a car like that" then walked back inside. The warrenty was expired and it wasn't like I could drive the car to the next place to get it fixed. I was expecting to get completely ripped off.

They are possibly the best Dealer for aftersales service in Sydney.